Posts Tagged:

Customer Engagement

Customer Engagement: Social Media & Email Marketing

role of social media and email marketing on customer engagement

Our review of Econsultancy’s 2011 Customer Engagement Report looking at changes in customer behaviour and the effects of Social Media and Email Marketing.

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Cultivating Relationships Online

Did you know, there are three places that you will lose customers – unless you engage them appropriately. Many online businesses are either not engaging at all or engaging everywhere and wondering why their conversion and retention rates are low. The right level of engagement at the right time is […]

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